"You saved my computer and my files from a nasty virus. Thank you!"
A CrossLoop expert can help you remove existing viruses, improve the performance of your PC and protect it from future infections.
Signs you may need Virus Removal Plus Tune-Up:
Your computer is running more slowly than usual Your computer is freezing up, crashing or restarting on its own You see unusual error messages or a lot of pop-ups The operating system or software applications refuse to start
The package includes:
Removal of viruses, spyware or malware
Installation of an anti-virus and / or anti-spyware software
Update to existing anti-virus or anti-spyware software to make sure you’re protected
Requirements:
Broadband Internet connection
Windows XP or later
Terms and Conditions
Package Limitations and Exceptions:
•
Only covers up to one PC.
• Does not include re-installation of operating system or replacement of any hardware.
• CrossLoop Inc. may not be able to retrieve original documents/data under certain unavoidable circumstances.
• If the customer’s RAM and Hard Drive are in maximum usage, CrossLoop may require the customer to free up resources or recommend a system upgrade.
• The original Operating System disk may be required to resolve issues that cause the blue screen of death/spinning wheel of death.
Global Limitations and Exceptions:
• CrossLoop Inc. may not be able to repair all software related issues that cause the blue screen of death/spinning wheel of death.
• Does not cover any onsite service required. This assumes the customer can make the basic physical connections required.
• All devices and PC peripherals should be powered on and functional.
• Requires administrative control of the customer’s computer.
• Only CrossLoop Inc. approved software can be downloaded to the customer’s computer.
• If the hardware required for the package is non-functional for any reason, CrossLoop Inc. may not be able to provide service for the package requested.
• CrossLoop Inc. requires customer cooperation and a reasonable amount of time to perform the service.
Immediate assistance
