To support our rapidly growing AVG CloudCare offering, AVG Technologies in 2012 acquired some of CrossLoop’s assets, including the service provided at the website. AVG has made the business decision to no longer provide the remote support and management tools available through the CrossLoop website.

Effective today, January 31, 2014, the CrossLoop website at and related products and services are no longer available (pursuant to the terms of use available at This announcement applies to any and all versions of the product, including paid and free releases. It will no longer be possible to register for a user account, or purchase or access the CrossLoop website, services or products.

AVG is providing a full refund on valid, active subscriptions. If you feel you are entitled to a refund but have not received one by February 28, 2014, please notify us at

If you wish to contact us directly with regards to your account, or for any other questions, please contact us at

We thank you for being a customer.

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