Troubleshooting - Download or Install
This help section provides details on how to troubleshoot download and installation problems. Please make sure that your computer satisfies all of CrossLoop's requirements before reading on:- Operating Systems: Windows 2000 and newer
- Admin rights: You must be an administrator of your computer
I can't Download the File
Please follow these steps to install CrossLoop:- Go to our download page
- Press the download button

- Select "Run": If this step fails, please choose "save"

 - When prompted, select "Run" again

- Select your preferred language

- Click "Next"

- Read the agreement, select "I accept the agreement", and press "Next"

- Choose whether you want a desktop / quick launch icon

- Press "Install"

- Select whether you want to launch the program and click "Finish"
I can't Install the CrossLoop Application / File is Corrupt Message
The only known reason why you could be unable to install the CrossLoop Application is because your firewall/security program might block or disable our install file. As a result you may get a message that the file is corrupt when you try to run the CrossLoop Installer. Some security software blocks our install because it is a desktop sharing program that uses TightVNC. If you are concerned about security, please visit the security section of our help pages.Please follow these steps to install the CrossLoop Application:
- Disable your security program
- Download the most current version of the CrossLoop application
- Install CrossLoop

