Getting Started - Overview

CrossLoop is both a website that provides a place to find expert helpers for your computer needs and a collaboration application (the CrossLoop application) which allows a person at a remote computer to view and/or control another computer. In this section you can find a general overview of CrossLoop:

• Tutorials and guides
• Website overview
• CrossLoop application overview

Tutorials and guides

We have created a one minute video tutorial of how the CrossLoop application works to get you started.

If you are interested in becoming a CrossLoop helper to promote and sell your online service using CrossLoop please watch this video on how to become a CrossLoop helper.

If you want detailed information on how the CrossLoop application works you may want to take a look at our CrossLoop application getting started guide (pdf).

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Website overview

If you are looking for someone to help you with a computer problem or to teach you how to use a program, you can use the CrossLoop site to find experts. For more details on how to find help, visit the finding help section. If you need detailed help on how to use the site, please visit the CrossLoop site help.

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CrossLoop application overview

The CrossLoop application allows a person at one computer to view and/or control a remote computer. The person accessing the remote computer will be able to see the desktop, use the mouse and use the keyboard. The CrossLoop application works great for helping or being helped by friends and family or for being helped by CrossLoop's support specialists.

At this time CrossLoop works only on Windows operating systems Windows 2000 and newer, including Vista. You can use the CrossLoop application to connect from any Windows computer to another Windows computer in that range as long as they are both connected to the internet.
You can always download the latest version of the CrossLoop application on our download page. If you have already downloaded a previous version you can directly install without having to uninstall first.

If you need detailed help on how to use the application, please visit the CrossLoop Application help.
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