Getting Started - Installing the CrossLoop Application

The first step before using the CrossLoop application is to install it. This section provides information on the requirements for installation and a step by step guide that may help you through the install process:

• Requirements
• The install process

Requirements

Operating Systems
At this time CrossLoop works only on Windows operating systems Windows 2000 and newer, including Vista. You can use CrossLoop to connect from any Windows computer to another Windows computer in that range as long as they are both connected to the internet.
We are currently porting CrossLoop to Mac and Linux and we hope to have it ready in the next few months. Please check back with us frequently and we will provide updates as we get closer to release.
You can subscribe to our blog for new releases and updates.

Admin rights
In order to use the CrossLoop application you must be logged in as an administrator of your computer. If you do not have administrator rights you will receive an error message:

If you receive this message speak with your system administrator or a CrossLoop helper to have them install CrossLoop. CrossLoop installs and uses the TightVNC application which must be able to write to the Windows Registry and it also uses the registry to remember certain settings and keep statistics.Again if you have any issues installing CrossLoop our Helpers can assist with the installation.

(Back to top)

The install process

Follow these steps to install CrossLoop:

1. Go to our download page
2. Press the download button that appears in the middle of the page.
3. In the window's security warning, select "Run"
   
4. When prompted, select "Run" again
   
   
5. Select your preferred language for the CrossLoop application
   
   
6. Click "Next" to start the install process
   
   
7. Read the agreement, select "I accept the agreement", and press "Next"
   
   
8. Choose whether you want a desktop / quick launch icon
   
   
9. Press "Install" to confirm
   
   
10. Select whether you want to launch the program and click "Finish"
    
    
11. After the installation has finished, you can open CrossLoop at any time by clicking the icon on your desktop, clicking on the tray icon, or by opening the program from the start menu. This is the CrossLoop application icon:
    

Installing to a different location
The CrossLoop application has a fixed install path in order to prevent people from installing on removable drives as that may lead to performance problems.

Over install (installing without uninstalling an older version)
There is no need to uninstall your older version of CrossLoop; you can install the current version over the old one.
(Back to top)