Pricing Structure

ZERO transaction and customer acquision fees through the end of 2011!

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CrossLoop empowers our Experts to provide effective computer support and training directly to customers through our online marketplace. One of the ways we partner with our Experts is providing payment services to our "Help Community". Our pricing is designed to support both existing customers and new leads provided by CrossLoop.

CrossLoop's transaction system simplifies payment processing for CrossLoop Experts and customers by accepting any major credit card or PayPal, while tracking each tech support interaction. The following table illustrates CrossLoop's service pricing.

CrossLoop Services	Pricing	CrossLoop Value
Award Winning connection and screen sharing tool	FREE	Fast connections to friends and customer Secure service sessions Works through proxy servers Great features like View Only, Switch Control, etc.
Indexed and searchable profile to Market Expert	FREE	Point of contact for all connections Web marketing through site and tools Immediate Availability Indicator
Promotion tools to extend your market reach	FREE	Professional badges and widgets to attract customers Easy installation in many social sites Automatic statistic updates
Global Marketing, public relations, and advertisement	FREE	Leverages CrossLoop's marketing power to advertise each Expert
Transaction fee For receiving customer payments	4.9%^*	$1 minimum fee $10 minimum customer charge * 5.9% for international transactions
Referral fees If a customer is referred to an expert by CrossLoop, an additional one-time fee will apply to the first transaction with that customer.
Search referred	+10%	The customer discovered the expert through CrossLoop search.

Service Fee Terms

Please review our Terms of Use for complete description of pricing terms.
With CrossLoop, there are no upfront fees. We only make money when you make money. We will be successful if you are successful first.
The minimum service fee to CrossLoop for any paid transaction of any amount is $1 USD.
CrossLoop pays Expert transactions weekly. See our Terms of Use for a complete description of this process.
All Customers originating through the CrossLoop community are required to use the transaction system when they pay a Helper.
CrossLoop requires a service fee for any Customer that discovers a Helper through CrossLoop.
The transaction system first directs Customer payment to CrossLoop, on behalf of the Helpers, for all services rendered through the CrossLoop Help community.
CrossLoop remits the remaining payment funds, after the service fee, to the Helper for the services rendered.
CrossLoop reserves the right to make changes to service fees or payment terms at any time.
This document was last updated October 2011.