What does 'CrossLoop Certified' mean?

A CrossLoop Certified Helper is a technical support professional who has been tested and verified to meet the criteria in our standard certification process. This includes a background check performed by an independent authority. The Helper has passed a test to confirm they can deliver high quality service. In addition, the Helper has previously worked successfully providing technical support to customers and is knowledgeable about CrossLoop's procedures and policies. Look for the CrossLoop Certification seal in either the Helper's profile page or in the search results page to select your certified helper today.