My Account - Confirmation Email

This help section provides details on how to verify your CrossLoop account and solutions to most common related problems:

• I did not receive the confirmation email
• The link in the email does not work

I did not receive the confirmation email

Your confirmation email from info@CrossLoop.com might have been blocked by your spam filter and may have been placed in your spam folder. In order to correct this problem you should:

If you find the email

1. Add crossloop.com to your safe senders list in your email client/web service (this will allow you to receive future communications from us).
2. Click on the link or copy and paste the verification URL to your browser's address bar
3. Log in to your account on our web site

If you don't find the email

1. Add crossloop.com to your safe senders list in your email client/web service.
2. Log in to your account on our web site
3. When you log in you will receive the following prompt:




4. Click on "here"

If these steps fail to allow you to verify your email, please email us so that we can re-send it.

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The link in the email does not work

If you can't click on the link in the confirmation email, please copy it and paste it in the address bar of your browser.

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