My account - Access Code

This help section provides details on how the access code works and provides answers to the most common questions about the access code:

• What is the access code and what is it used for?
• Where can I find my access code?

What is the access code and what is it used for?

The access code is a 12 digit number randomly generated by the CrossLoop application and it is used to encrypt the data before it is sent over the internet. You only need the access code if you are going to establish a screen-sharing session with another computer.

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Where can I find my access code?

You only need the access code in order to start a screen sharing session. Once you have started the CrossLoop application you should follow these steps:

1. Provide the access code that appears in the "Share" tab of the CrossLoop application to the person that wants to access your computer
2. The person accessing your computer enters the access code into their "Access" tab
3. Both parties press "connect"
4. The person that clicked on the "share" tab will receive a prompt to accept the connection
5. Grant permission for the other person to "View" or "Access" your desktop

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